FAQ

Questions owners ask us.

The Basics

What is Night Fox AI?

Night Fox AI is a marketing system for local businesses, run by Night Fox, a company in Orlando led by its founder, Luc Boone. The AI handles the hours of work: checking where a business shows up on Google, Google Maps and AI answers like ChatGPT, drafting pages and fixes, and tracing every call and form back to its source. Night Fox decides what's worth doing and checks the AI's work before anything goes live, and every client talks directly with Luc. Plans run $500.00 to $3,500.00 and up a month, month to month.

Is Night Fox AI a marketing agency?

It does the work a marketing agency does for a local business: your site, getting found on Google, the map and the AI answers, call tracking, reporting, and Google Ads if you want them. What's different is how it runs. The AI does the hours an agency used to bill you for, Night Fox makes the decisions, and you talk to Luc, the founder, every time. Your domain, numbers and accounts stay in your name, and you can leave with 30 days' notice.

What do you actually do?

We do the work that makes your business easier to find when people nearby search Google, check the map or ask an AI like ChatGPT. Then we track every call and form that comes from it, and show you which ones turned into jobs and what each one cost. Your website comes with it, built for your industry.

Do I need to understand AI to work with you?

No. That's our job. The AI does the hours of work, and we decide what's worth doing and read everything before it goes live. You see the results in plain words in the app. If you ever want to know how something works, ask Luc, and you'll get the answer in a sentence or two.

Will AI write generic junk about my business?

No. The AI drafts, and we edit every page with what only you know: your towns, your real jobs, your photos and the way you talk about your work. Nothing goes live without your yes. Generic pages don't get named by Google or the AI answers anyway, so junk would be bad business for both of us.

Isn't Night Fox just one person?

No. Night Fox is a company, Night Fox Digital, LLC, with its office in Orlando. Luc, the founder, draws up your plan, sets up your system and is the one you talk to on every call, video call and message. After that, the AI does the hours an agency used to bill for, and Night Fox makes the decisions: what's worth doing, where the AI's first answer is wrong, and what's ready for your customers to see. We cap how many new clients we take each month so it stays that way.

What happens if Luc is sick or traveling?

The work keeps going. Your site and call tracking keep running, your place on Google and the map is still tracked every week, and Night Fox keeps working on your plan. Luc gets back to you within one business day. Everything is in your name, so you're never stuck.

Will you do things I didn't ask for?

Yes. We don't wait to be asked. Most agencies do what the agreement says and send a change order for anything more. When we see something worth doing for you, like a service people nearby search for that your site doesn't cover yet, we look into it, and the looking never shows up on a bill. Anything that would change your site or your ad spend waits for your yes.

Is there any guarantee?

Three, plus a promise, and all four are on our Pricing page. Your site is live within 30 days of signing, or your first month is on us, if the wait was on us. You can leave any time with 30 days' notice, taking your domain, your numbers, your content and your leads with you. You get your exact price before you commit to anything. And when we see something that would help, we look into it without being asked. We won't promise a #1 ranking, because nobody honestly can.

Isn't this just SEO with a new name?

SEO is part of it, but SEO on its own stops at rankings. This follows the whole thing through to the call, the job and what it cost you. If it isn't paying for itself, you'll see that in the app as clearly as we do.

Can you guarantee I'll rank #1?

No. Nobody controls Google or ChatGPT, so be careful with anyone who promises it. What we can promise is the work they say they reward, every week, and the truth about where you stand: Google and the map tracked every week, and the AI answers checked whenever you ask, up to your plan's checks each month.

What if it doesn't bring in more work?

Then you'll see that in the app as plainly as we do, because every call and job is counted by where it came from. Nobody can promise calls, since Google and the AI answers decide who they show. What we promise is the work they say they reward, the truth about where you stand, and no term holding you: it's month to month, and you can leave with 30 days' notice and take what's yours with you.

How long until I see results?

Your site's live within 30 days, and calls are tracked from your first week, so you'll know where you stand right away. Climbing the map and the AI answers takes longer, usually a few months, and it depends on your market. Luc will give you a straight read on yours on your first call.

What if my industry isn't listed?

Tell us your industry when you get started. We'll show you how you're found today, and be straight with you about what we can and can't do for you.

AI and You

Is AI marketing just ChatGPT writing social posts?

Not the way we do it. The AI's biggest job is checking: tracking where you stand on Google and the map every week, asking ChatGPT, Gemini, Claude, Perplexity and Google's AI what your customers ask when you or we want a check, and tracing every call to where it came from. It drafts pages too, and we edit every one before it goes live.

Google and ChatGPT keep changing. How do you keep up?

By tracking where you stand on Google and the map every week, instead of once a quarter. Google made 4,781 changes to Search in 2023 alone (Google, How Search Works), and the AI answers change how they pick businesses with every update. A drop on Google or the map shows up within the week, and we check the AI answers when it matters, like when you ask or before a call with you, up to your plan's checks each month. Nobody controls the algorithms, and nobody can honestly promise where you'll show up. What we can do is keep you as visible as every factor allows, and tell you plainly what's working.

Will Google penalize pages written with AI?

Google says it rewards helpful content however it's made, and penalizes pages mass-produced to game rankings (Google Search Central, February 2023; its scaled content abuse policy since March 2024). That's why the AI drafts and we edit: every page carries your real work, your towns and your photos, and nothing is mass-produced.

Do I need my own AI accounts?

One. When you ask the app about your own numbers, that runs on your own account with our AI provider, and the provider bills you directly, so we never resell it or mark it up. The checks on what ChatGPT, Gemini and the other AI answers say about you are part of your monthly price, up to a set number each month. Luc sets up that account with you when your system is set up. You don't need ChatGPT Plus or anything else.

What You Own

Do I have to hand over my domain?

No. Your domain stays in your name, and your DNS stays with you. You add a few DNS records we give you, and your email records stay untouched.

What happens if I leave?

You take your content, your leads and your domain with you, as files. The site's design and code stay with Night Fox. We don't hold anybody's site hostage.

Who owns the phone numbers?

You do. Your tracking numbers live in your own Twilio account, registered to your business, so they stay yours if you ever leave.

Will my site look like every other business's?

Most of our clients run the design built for their industry, with their own brand, content and photos, and most of them are the only one in their market running it. Bigger companies can get a fully custom design on the same engine.

Is my site accessible?

Yes. Every client site is built to WCAG 2.2 AA, with automated checks on every release and keyboard and screen-reader testing at launch, so customers using a screen reader, a keyboard or big text can still hire you.

Money

How much does it cost?

Plans run from $500.00 to $3,500.00 and up a month, sized by your team or your yearly revenue, whichever is bigger, plus a one-time fee for the first build. Slide to your size to see where businesses like yours usually land, and Luc will give you the exact number, to the cent, on your first call.

Is there a contract?

There's no long contract. Your first build is a one-time fee, quoted on your first call based on the work it takes. After that it's month to month, and you can cancel any time with 30 days' notice. About 9 in 10 Night Fox clients stay anyway.

Do you mark up phone or AI costs?

No. Your call tracking runs on your own Twilio account, and Twilio bills you. The questions you ask the app about your numbers run on your own account with our AI provider, and the provider bills you. We don't add anything on top of either, and the AI answer checks are part of your monthly price, up to a set number each month.

Do you run Google Ads?

Yes. We run your Google Ads and Google's pay-per-lead ads in accounts you own, and Google bills you for the ad spend directly. Every call they bring in is traced to the job, the same as everything else.

What does holding my territory mean?

Most of our clients hold their territory. When you do, we won't take on another business in your industry there. It's why the first step is checking whether yours is open.

What if my territory's taken?

Then another business in your industry holds it, and we won't take on a second one inside it while they do. Finish the marketing check anyway. Luc will look at the territories around you and tell you if yours opens up.

Getting Started

Can I sign up online?

Not yet. Luc onboards every client personally on a video call, so the setup fits your business and your market.

What happens on the first call?

You and Luc look at your market together: how people find you today, who they find instead, and whether your territory's open. Bring your questions and your numbers. Nobody will run a slideshow at you or push you to sign.

Who will I actually be working with?

Night Fox, and every conversation is with Luc, the founder: every call, video call and text. Luc draws up your plan and sets up your system at the start, and stays close to your account from there.

Which video app do you use?

Whichever one you already use. Zoom, Google Meet, Microsoft Teams or something else: send Luc your link, or Luc will send one.

How often will we meet?

Whenever something needs a conversation. Usually that's a few calls at the start, then whenever the numbers or a new idea calls for one. Either side can start a call, there's no limit on how many, and there's no standing meeting on the calendar. Everything in between, from new leads to the change you asked for, is in the app.

Can we meet in person?

In Greater Orlando, yes, anywhere within 50 miles of the office. In Greater Seattle and Spokane, on one of Luc's trips north, about ten a year in all. Everywhere else, you meet on video.

Still got a question?Ask Luc yourself.

Every call, video call and text is with Luc, the founder.

PricingWhat it costs, straight up.

Every tier, what every size gets, and who bills what.

See Pricing