How It Works

From the first search to the booked job. Step by step, and what your first 30 days look like.

A customer searches, finds you, calls, and the call turns into a job. We work on each step of that, the system keeps count of every one, and you can follow along in the app. This page walks through it in order, then shows what your first 30 days with Luc look like.

Illustration: an AI assistant answering a question by naming a plumbing company, the call that follows, traced to that answer, and what it turned into.

Who Does What

The system, Night Fox and you each do a part, and yours is the smallest.

Each part does what it's best at. Why the AI needs someone directing it is on our AI Marketing page.

The System

It does the legwork.

  • Tracks where you stand on Google and the map every week
  • Asks ChatGPT, Gemini, Claude, Perplexity and Google's AI the questions your customers ask, when you ask for a check or we want one, up to your plan's checks each month
  • Traces every call and form to where it came from, and filters the spam
  • Builds your reports on a schedule, and whenever you ask
  • Answers questions about your own numbers, in plain words

Night Fox

We make the decisions.

  • Luc draws up your plan and sets up your whole system with you
  • We decide what's worth doing in your market, and in what order
  • We push back on the AI and check its work before anything goes live
  • We look for what would help, whether or not you asked
  • You talk to Luc, the founder, every time

You

You run your business.

  • Answer the phone when it rings
  • Tap whether each lead turned into a job
  • Tell Luc when something changes: a new service, a new town, a slow week

About ten minutes a week. Most owners do it from their phone.

Step by Step

What happens once you're on board. In the order a customer finds you, calls and becomes a job.

Step 1 · Getting Found

First, we make you easier to find.

We start with what Google and the AI answers read about you: your service pages, your Google Business Profile, your hours and the towns you cover. We fix what's wrong, build what's missing and let the search and AI crawlers in. From then on, your place on Google and the map is tracked every week, and we check the AI answers when it matters, like when you ask or before a call with you, up to your plan's checks each month.

  • Service and Town Pages Built First
  • Your Details Fixed Everywhere They Show
  • Crawlers Let In, and Checked Daily
More on Getting Found

Illustration: a business shown in a Google Maps result and an AI answer, with a daily check that search and AI crawlers can reach the site.

Step 2 · Tracking the Calls

Then every call gets a source.

Tracking numbers registered to your business forward to the number you already use, one for each place people find you. When someone calls or fills in a form, it lands in the app with the search, map listing, AI answer or ad behind it, and spam is filtered out before it's counted.

  • One Number per Source, All Ringing Your Line
  • Spam Filtered Out Before It Counts
  • Booked Calls Reported Back to Google Ads
More on Calls and Leads

Illustration: a tracked call coming in, and a day of calls and forms, each tagged with its source, spam removed.

Step 3 · Counting What Paid Off

Then you mark what each call became.

A tap marks a call as a booked job, a quote or nothing. From there the app works out which sources bring the work you want, what each booked job cost you and where the next dollar should go. Want a page changed or a new service added? Ask in the app and watch it go live.

  • Jobs and Revenue by Source
  • Cost per Booked Job, to the Cent
  • Ask for a Change and Watch It Go Live
More on Reporting

Illustration: booked jobs, spend and cost per lead to the cent, jobs by source, and a requested page moving from request to live.

Your First 30 Days

From the first call to a site taking calls. Week by week, from the day you sign.

  1. Before You Sign

    Your First Call With Luc

    About 30 minutes, by phone or on Zoom. You and Luc look at how people find you today, and you get your exact price.

  2. Days 1 to 7

    Everything in Your Name

    Day 1 is the day you sign. Luc opens the accounts in your business's name with you on a call and connects them: domain, Google profile, tracking numbers and ad account. Calls are tracked from this week on.

  3. Days 8 to 21

    Your Site, Drafted and Read

    We draft every page from your services, towns and photos, then rewrite what only someone who knows your market would know. You read all of it.

  4. By Day 30

    Live, and Taking Calls

    Your new site goes live the day you say so. If it isn't live within 30 days of signing and the wait was on us, your first month is on us.

  5. Every Week After

    The Work Keeps Going

    We track your place on Google and the map every week, and check the AI answers when it matters, up to your plan's checks each month. The fixes that matter most go first. When something shifts, we adjust, and when we spot something worth doing, we tell you.

After that, you and Luc talk whenever something needs talking about, started by either of you, as often as it takes. Most owners talk with Luc a few times early on, then whenever the numbers or a new idea calls for it.

FAQ

Questions about how it works.

How long until I see results?

Your site's live within 30 days, and calls are tracked from your first week, so you'll know where you stand right away. Climbing the map and the AI answers takes longer, usually a few months, and it depends on your market. Luc will give you a straight read on yours on your first call.

What happens on the first call?

You and Luc look at your market together: how people find you today, who they find instead, and whether your territory's open. Bring your questions and your numbers. Nobody will run a slideshow at you or push you to sign.

Who will I actually be working with?

Night Fox, and every conversation is with Luc, the founder: every call, video call and text. Luc draws up your plan and sets up your system at the start, and stays close to your account from there.

Get started.

Start with a few questions about your business. If your territory's open, book a time with Luc and walk through these steps for your own business.

Check My Marketing

Who You'll Talk To

You'll be talking with me, the founder. I've been building sites and getting businesses found for 25 years. I'll tell you the truth about your market, even if the truth is you don't need me.

Luc Boone, Founder