01 · Invisible
The storm calls went to roofers Google knew more about.
The night after a storm, hundreds of people search for the same thing at once. Google and ChatGPT point them to the roofers they have good information about, whether or not those roofers do the best work.
How to Get Recommended by ChatGPTIllustration: a search for storm damage repair the night after a storm, with two competitors ahead of your company.